5 Year Promise |
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Blast Zone® takes pride in providing safe, attractive, and durable Commercial Inflatable Products which have been designed to withstand the tests of time and rigors of Rental and Commercial use.Blast Zone® is now proud to provide you with an innovative "Promise” that will assure that Your Commercial Inflatable business or Commercial application will be successful for years to come. If you choose to replace your Blast Zone Commercial Inflatable within a three (3) year period after the full 2-year Limited warranty period for reasons detailed below, Blast Zone will replace your inflatable with the same unit or a similar unit of your choosing, without the blower, at a discount of 40% off of the non-sale, non-discounted retail price listed at blastzonebounce.com at the time of claim. Terms and Conditions The Terms and Conditions contained in this Promise constitute the entire Agreement between Plan Holder and Seller. 1. Definitions: The Blast Zone® Five (5) Year Promise is referred to as the "Promise.” Throughout this "Promise”, the words "Seller,” "We,” and "Our” refer to Blast Zone®. The words "You” and "Your” refer to the Plan Holder, as identified in the "Plan Holder” section above. "Covered Product” refers to the Blast Zone® Commercial Inflatable identified in the "Description of Commercial Inflatable Purchased” section above. "Replacement Product” refers to any in-stock Blast Zone® Commercial Inflatable of your choosing at the time of exercise of this "Promise”. "Covered Product Failure” and "Covered Product Fails,” and "Fails” refers to product failure as described in Paragraph Three (3). The Blast Zone Five (5) Year promise consists of Blast Zone’s® 2 year Limited Warranty, with the addition of a Three (3) Year promise of a discounted replacement purchase option. 2. Coverage Term: The term of this "Promise” is 60 Months, commencing with the date of product purchase, as identified in the "Date of Commercial Inflatable Purchase” section above or the proof of purchase provided to You at the time of Covered Product purchase. 3. What is Covered: This "Promise” provides for the replacement of Your Covered Product after it has failed due to defects in materials and workmanship which lead to the failure of Your Covered Product to perform its intended functions during the Term of this "Promise”. 4. Payment Required for Replacement Product: In order to obtain a discounted Replacement Product under this "Promise”, You are required to pay a Pro Rata Portion (a percentage) of the Non-Sale, Retail Price for the Replacement Product according to the Prorated Discount Table in Paragraph Eight (8). 5. If Payment was made to Secure this plan is not credited toward replacement product price: PLEASE NOTE that any payment made to Blast Zone® in order to secure this "Promise” WILL NOT be applied to the payment required for the Replacement Product. 6. Replacement Products: If, during the 60 Month duration of this "Promise”, Your Covered Product Fails, Blast Zone® hereby agrees to sell You ONE Replacement Product under this "Promise” according to the Prorated Discount Table in Paragraph Eight (8). You may choose any in-stock Blast Zone® Commercial Inflatable that you wish, which is similar in cost, sizing, features or considered to be reasonably similar to the original product. 7. This is a Blast Zone Exclusive Offer: PLEASE NOTE that this "Promise” is a Blast Zone® exclusive, so you are required to order Your Replacement Product from Blast Zone® directly. 8. Prorated Discount Table: To determine the purchase price of Your Replacement Product under this "Promise”, refer to the table below.
*NOTE: Non-Sale Retail Price means the Non-Sale, List Price found on Blast Zone’s® website www.blastzonebounce.com, at the time of claim of product failure.
Illustrations of How the Prorated Discount Table Works: If You bought Your Covered Product on January 1, 2000, and it Fails on July 1, 2003, since the failure occurred 30 months after Your purchase, Blast Zone® will sell You a Replacement Product for 60% of the Non-Sale, Retail Price, excluding the blower. While Blowers are typically included free-of-charge with initial inflatable purchase, they are covered by a blower-specific warranty. If the Non-Sale Retail Price is $999.99 on www.bouncersdirect.com, then We will sell You the Replacement Product for $599.99, plus tax where applicable.
On January 1, 2005, this "Promise” would expire, and in the event of Product Failure after that date, you would not be eligible to purchase a product under the Prorated Discount Table.
9. Effect of this "Promise” on the Limited Warranty: Blast Zone® Commercial Inflatables already come with a Two (2) Year Limited Warranty covering defects in materials and workmanship. This "Promise” does not vary, change, or alter any of the terms of the Limited Warranty, with one exception. Under the Limited Warranty, Blast Zone®, at its election, reserves the right to repair or replace the product in the event of a defect covered by the Limited Warranty. However, under this "Promise”, You are eligible for automatic replacement of a Covered Product that fails during the first Twenty-Four (24) months of ownership. For questions regarding the Limited Warranty, please refer to your Blast Zone® Limited Warranty materials or contact us.
10. Exclusions: This "Promise” SHALL NOT apply to a Covered Product that Fails due to: 1) intentional acts, common negligence, or accident, or 2) not being operated in accordance with the printed instructions that accompanied the product, or 3) being operated beyond the rated capacity of the product or in extreme weather conditions, 4) repairs or alterations performed by anyone other than Blast Zone®, 5) the development of mold or mildew because it was stored wet 6) Material cuts, punctures or abuse 7) failure that can be reasonably repaired by the operator, such as holes that can be repaired with a vinyl-repair kit 8) Maintenance.
11. Transfer: This "Promise” may not be transferred to any other person or entity to whom the Covered Product may be sold while this "Promise” is in effect. Only the Plan Holder may elect to purchase a Replacement Product under this "Promise”.
12. How to Use This "Promise”: You may begin the Replacement Product process by giving NOTICE of Covered Product Failure that occurred during the Coverage Term to Blast Zone® by writing to: Blast Zone® "Promise”, P.O. Box 277, Benicia, CA 94510, emailing service@vortexco.com, or calling (877) 889-4685. Notice must include your original order number and a description of the Covered Product Failure. Notice of Covered Product Failure must be received by Blast Zone® no later than Thirty (30) Days after the Covered Product Failed. If Notice is not received by Blast Zone® by the Thirtieth (30) Day after the Covered Product Failed, then this "Promise” is void, and Blast Zone® WILL NOT offer You a discounted Replacement Product.
13. What Blast Zone® Will Do in the Event of Covered Product Failure During the Coverage Term: Once You give Us Notice of Covered Product Failure, we will verify the causes of the Failure to determine eligibility for a Replacement Product under this "Promise”. Blast Zone® may require, at its discretion, any combination of the following: return of the entire inflatable unit for inspection, photographs of the unit, return of the inflation tubes and/or a cutout of the product. This may include return of, or destruction of the original product. Once eligibility has been determined, You will have the option of choosing any ONE of Our in-stock Commercial Inflatable Models for purchase according to the Prorated Discount Table in Paragraph Eight (8). Payment will be due at the time of Replacement Product selection. Blast Zone® will then prepare and ship your Replacement Product.
14. Your Covered Product Can Only Be Replaced Once: If the Covered Product is replaced under this "Promise” after the expiration of the Two (2) Year Limited Warranty, then Blast Zone’s® obligations under this "Promise” are considered fulfilled. In the event of Covered Product Failure, Blast Zone will only offer you the discounted replacement once.
15. Questions? Blast Zone can be reached by writing to: Vortex International, Attn: Blast Zone® "Promise”, 9190 Double Diamond Parkway, Reno, Nv 89521, emailing service@vortexco.com, or calling (877) 889-4685. 
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